(972) 293-4340
info@johnsondisputeresolution.com
(972) 293-4340
info@johnsondisputeresolution.com
Call Our Team!

AN appraisal shouldn’t depend which side hired the appraiser. Resolution Insurance Dispute Your Trusted Partner in Call Lane — (972) 293-4340 We accept engagements only from carriers, TPAs, and coverage counsel — but our commitment is to what the file shows, not to a predetermined outcome. And we send the full report: scope, methodology, photo documentation, and the math. Not a one-page statement of payment.
 Bring us a file! We do not represent policyholders. We do not work as public adjusters. We do not serve as umpires. Case 1 Case Studies A wind loss involving a fallen tree caused substantial damage to the dwelling and quickly led to a disagreement over scope and cost. The carrier prepared an estimate totaling $32,325.46 in Replacement Cost Value and, in an effort to resolve the matter without escalation, offered an additional $10,000. That offer was rejected, and appraisal was invoked, raising the opposing estimate to $47,365.17. At that point, the risk was not just financial. It was relational. A prolonged dispute would delay repairs and further strain the policyholder’s confidence in the claims process. Case 2 Through the appraisal, the focus shifted from positions to proof. A joint inspection was conducted, the alleged framing damage was evaluated, and each area of disagreement was reviewed line by line. Where the damage supported additional payment, it was included. Where quantities or pricing exceeded what was necessary to return the home to pre-loss condition, those figures were adjusted to reflect accurate measurements and appropriate market rates. The process was transparent, well documented, and focused on properly restoring the property rather than defending a number.
 Case 3 The final binding award totaled $38,900.52 in Replacement Cost Value. That result clarified the claim and provided the policyholder with a clear path to complete repairs. For the carrier, it delivered certainty and closure based on a verified scope rather than speculation. For the policyholder, it confirmed that when questions arose, the claim was carefully revisited and resolved through an independent process designed to reach a fair outcome. In the end, the resolution reinforced the carrier’s commitment to paying what is owed and standing behind the policy.
COMPLETE HONESTY AND TRANSPARENCY

Our Vision

We deliver strictly objective, fact-based valuations. We never guess or speculate; we uncover and defend the absolute truth of a claim.

  • Uncompromising Integrity & Truth
  • Dependable Precision
  • Bridging the Claims Gap
  • Action-Oriented Resolution
Bring us a file!

Tell the story - Document the journey - Go beyond the basics: Bring us a file! Be Flexible - Adapt to Every Client - Every Scenario: Stay open-minded.
Adapt to new guidelines and situations.
Be willing to customize your approach. Convey all the pertinent information Connect the dots - the path from start to finish. Accurate communication without emotional influence. Consistent and proactive follow up until completion.
Refuse to be intimidated by circumstances or obstacles.
Push through barriers and overcome objections. Be Unstoppable - Keep Every File Moving - Never Let Momentum Die: Be Prepared - Always be Ready - Never Be Caught Off Guard: Know what is expected of you.
Bring the right tools.
Identify missing elements. Pursue Growth Always Improving - Never Settling: Never stop learning.
Allow humility to open doors.
Play above your weight.  JDR Core Values: WE GO BEYOND THE BASICS team photo

Appraisal Under The Policy

Carrier-side appraisers who work the appraisal clause as it was written. Not a placeholder. Nota rubber stamp. The number we produce is the number the file supports…

See how we work AUP files

Expert Witness Testimony

Testimony that holds up under cross-examination because it was built on field-correct fundamentals. Lane Johnson has been doing this work since 1976 as a contractor.

About Lane’s testimony work

Claims Auditing

Independent file review for compliance, accuracy, and exposure. Line by line, scope and estimate against the cause of loss, in writing. No softened conclusions to protect the next engagement.

How we audit files

Litigation Support

Pre-trial and trial-phase support for coverage counsel. Case prep, technical analysis, exhibit work, deposition prep. A litigation hire made early is an investment; late is damage control.

How we support coverage counsel

Partner with JDR Today!

Partner with JDR Today!

Call Our team and Bring Us a file!
Partner with JDR Today!
Call our team!
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